Privacy Policy

This Privacy Policy describes how PF Sonics SIA (hereinafter referred to as “PF Sonics”) processes and protects the data you provide us with when using the https://www.pfsonics.com website. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ. The security of personal data such as name, address, telephone number or email, is a serious and important concern for our company. The processing and protection of personal data is done in accordance with the General Data Protection Regulation (GDPR) of the European Union.

You the customer decide whether or not you wish to make your personal data known to us. Such information on your part is relevant for your enquiry, but you provide it on a voluntary basis. An exception to this rule is when prior consent cannot be obtained for practical reasons and the processing of data is permitted by law.

Legal basis for the processing of personal data

If we obtain the consent of the data subject to process their personal data, Article 6(1)(a) of the GDPR is the legal basis for the processing of personal data.

When processing personal data necessary for the performance of a contract to which the data subject is party, Article 6(1)(b) of the GDPR is the legal basis. This also applies to any processing required to perform pre-contractual measures.

If processing of personal data is necessary for compliance with a legal obligation to which PF Sonics is subject, Article 6(1)(c) of the GDPR serves as the legal basis.

In the event that the vital interests of the data subject or of another natural person necessitate the processing of personal data, Article 6 (1)(d) of the GDPR forms the legal basis.

If processing is necessary to safeguard the legitimate interests of our company or of a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, Article 6(1)(f) of the GDPR shall serve as the legal basis for processing.

Types of Data collected on our website

We receive and store any information you knowingly provide to us when you create an account, make a purchase or fill in any online forms on the Website. When required this information may include your email address, name, phone number,address, or other Personal Information. You can choose not to provide us with certain information, but then you may not be able to take advantage of some of the Website's features.

Also when you visit the PF Sonics website our servers automatically record information that your browser sends which is of a non-personal nature. This data may include information such as:

1. Information about the browser type and version used
2. The user’s operating system
3. The user’s IP address
4. Date and time of access
5. Websites from which the user’ system reaches our website
6. The services and functions used on our website

Such data will be combined with the usage data of all visitors to our website in order to measure the number of visitors, the average time of the visits, pages visited, etc. The data we collect is combined and used for internal purposes only.

The legal basis for the temporary storage of data and log files is Article 6(1)(f) of the GDPR.

Any of the information we collect from you may be used to improve customer service, respond to queries and emails of our customers, process transactions, send notification emails, run and operate our Website. Non-personal information collected is used only to establish statistical information regarding Website traffic and usage. This statistical information is not otherwise utilised in such a way that would identify any particular user of the system. The data will be deleted as soon as it is no longer necessary for the purpose of its collection.

Cookies

PF Sonics like other commercial websites uses “cookies” to collect information on how you use the website.

Cookies enable us to recognize you when you revisit our website. When accessing our website, the user is informed about the use of cookies and referred to this privacy policy. The legal basis for processing personal data using cookies required for technical and analytical purposes is Article 6(1)(f) of the GDPR.

The purpose of using technically necessary cookies is to facilitate the use of websites for users. Some features of our website cannot be offered without the use of cookies. For these features, it is necessary to recognise the browser, even after moving to a different page.

The user data collected through technically necessary cookies is not used to create user profiles.

Analysis cookies are used for the purpose of improving the quality of our website and its contents. Analysis cookies allow us to ascertain how the website is used and thus constantly optimise our service.

The legal basis for this processing of personal data is Article 6(1)(f) of the GDPR.

If you do not want your browser to accept cookies, you can deactivate or restrict this option in your browser settings. Cookies that have already been saved can be deleted at any time. This can also be done automatically. Deactivation of cookies may prevent this website from functioning properly. You may not be able to access all the options and information on this website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Billing and payments

We use third party payment processors to assist us in processing your payment information securely. Such third party processors' use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Privacy Policy. We suggest that you review their respective privacy policies.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

Our website offers options to leave notes/comments for orders. If a user takes advantage of one of these options, the data entered into the comment field will be transmitted to us and stored. Only data that is required for your individual support request or that you voluntarily provide in your note/comment will be stored.

Alternatively, you can contact us via the email address provided on our website. In this case, the user’s personal data transmitted by email will be stored.

No data is passed on to third parties in this context. The data is used exclusively for processing the conversation.

The legal basis for processing the data transmitted in the course of sending an email is Article 6 (1)(f) of the GDPR. If the purpose of the email is to conclude a contract, the additional legal basis for the processing shall be Article 6(1)(b) of the GDPR.

The personal data is only processed in order for us to process the contact. In the event of contact via email, this is also the basis for the required legitimate interest in the processing of data.

Any other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. For the personal data from the contact form input fields and the data sent by email, this is the case if the respective conversation with the user has ended. The conversation is deemed to be ended if it can be inferred from the circumstances that the relevant facts have been conclusively clarified.

Links to social media (Facebook, Instagram, etc.)

Links to external social network services such as Facebook, Instagram, YouTube and Twitter are embedded on our website. The responsibility for the internet services of these social networks lies solely with their operators.

None of your data is transferred to social media services as a result of our links to these services. These are normal hyperlinks, through which no regular data transmission takes place. If you click on the link, you will be taken directly to our social media page on the respective social media service. Data is only transmitted if you are logged into your user account of the corresponding social media service. You can then link to or share content from our websites directly using the social media service, or you can watch YouTube videos on our YouTube channel. Under certain circumstances, the social media service may thus ascertain which content you have viewed on our website.

Newsletters

We offer electronic newsletters to which you may voluntarily subscribe at any time. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us.

Where we send your data

Visitor comments and data entered into contact forms may be checked through an automated spam detection service.

Data deletion and storage duration

The data subject’s personal data will be deleted or blocked as soon as the purpose of storage ceases to apply. Data may be stored beyond this if provision has been made in the relevant laws to which the controller is subject. Data will also be blocked or deleted if a storage period prescribed by the standards mentioned above expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

How we protect your data

PF Sonics takes precautions to ensure the security of your personal data. Your data will be diligently protected against loss, destruction, manipulation and unauthorised access or unauthorised disclosure and transmission.

PF Sonics protects customer data by using industry-standard SSL encryption when communicating and saving your data on its servers.

PF Sonics strives to protect you with a secure environment for the completion of your order. However, you acknowledge that:

1. Security and privacy limitations of the Internet exist which are beyond our control.
2. The security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed.
3. Any such information and data may be viewed or tampered with in transit by a third party, despite best efforts. We cannot guarantee absolute security of your data.

What rights you have over your data

You have the right to access the data stored about you by PF Sonics and information concerning its origin and recipient and the purpose of data processing by PF Sonic’s website free of charge at any time. In addition, you have the right to rectify, delete or restrict the processing of your personal data, provided the legal requirements to do so are met.

Details can be found in the relevant statutory provisions, Article 15 to 19 of the GDPR.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You may also revoke your consent with regard to PF Sonics at any time with effect for the future using the contact details given below.

Contact person for queries or exercising your rights as a data subject

The responsible authority within the meaning of the data protection regulations for all data processing through the PF Sonics website is:

PF Sonics SIA, Avotu 71-1a, Riga, LV1009, Latvia

For any questions, comments, complaints or to exercise your rights as a data subject in connection with our Privacy Policy and the processing of your personal data on the PF Sonics website, you can contact PF Sonics data protection officer directly by email (info@pfsonics.com).

Update of the Privacy Policy

PF Sonics may update this Privacy Policy from time to time. Any such change will be displayed on the website. If you have any comments or questions regarding this Privacy Policy or any other guidelines on this website, please contact us in writing.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorised to use or access the Website and its Services.